Is this Puembo hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puembo hotel have a swimming pool?

No, this Puembo hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puembo hotel?

Best-rates for the Puembo hotel starts from $132 per night with includes Breakfast, Barbecue/Outdoor Cooking, Internet, Balcony/Terrace, Bar, Guest Services, Fireplace/Heating, Business Services, Entertainment, Designated Smoking Area, Transportation/Shuttle, Security/Safety, Restaurant, Child Friendly, Laundry, Parking, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puembo hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puembo hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puembo hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puembo hotel?

Based on the information reported by the owner or manager, the Puembo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puembo hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa de Hacienda Su Merced | Hotel in Puembo

| 8.8 (79 Reviews) | 1 Bathroom

Puembo Hotel | Casa de Hacienda Su Merced

Hotel in Puembo

Family-friendly hotel with 2 restaurants connected to a shopping center in Puembo
This hotel features 2 restaurants, 2 bars/lounges, and 2 coffee shops/cafes. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service.
Casa de Hacienda Su Merced offers 10 accommodations with free minibar items and safes. Rooms open to balconies or patios. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Egyptian cotton sheets

Heating

Blackout drapes/curtains

Select Comfort bed

Down comforter

Premium bedding

Bed sheets

Pillow menu

Connecting rooms available

Local maps

Dryer

Window screens

Free local calls

Electrical adapters/chargers

Restaurant dining guide

Safe

Phone

Guidebooks/recommendations

Breakfast

Free full breakfast available daily 6:00 AM–10:00 AM

Coffee/tea in common area(s)

Free daily reception

24-hour room service

2 restaurants and 2 coffee shops

2 bars/lounges

Free bottled water

Free minibar

Parking

Wheelchair-accessible parking and van parking available

24-hour roundtrip airport shuttle (surcharge)

Shopping center shuttle (surcharge)

Free secured, uncovered self parking on site

Area shuttle (surcharge) up to 12 km

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Assistive listening devices in meeting rooms

Handrails in stairways

Accessible airport shuttle

Wheelchair-accessible public washroom

Shower grab bar height (inches): 20

Lever door handles

Wheelchair-accessible lounge

Front entrance ramp

Doorbell and phone notification

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible vanity height (inches): 20

Handrails in hallways

Visual fire alarm

Wheelchair-accessible van parking

Wheelchair-accessible parking

This property does not have elevators

Wheelchair-accessible concierge desk

Assistive listening devices available

Grab bar in shower

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible shuttle

20 on-site accessible parking spaces

Wheelchair-accessible bathroom vanity

Braille signage

Wheelchairs available on site

Low-height electrical outlets in bathroom

Stair-free path to entrance

Activities

Bicycle rentals

Mountain biking

Rock climbing

Hiking/biking trails

Playground

General

Business center

Meeting rooms

Conference space (1076 square feet)

Library

Gift shop/newsstand

Front-desk safe

Banquet hall

Spanish

English

Fireplace in lobby

Designated smoking areas

TV in lobby

Guest Services

Snack bar/deli

Free supervised childcare

Laundry facilities

Playground

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Garden

Firepit

BBQ grill(s)

Terrace

Picnic area

Outdoor furniture

Balcony or patio

Policies

Check-in

Check-in time starts at 4:00 pm express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. cribs (infant beds) are available for usd 15.0 per day.

Payment Policy

Airport shuttle fee: usd 15 per person (roundtrip) crib (infant bed) fee: usd 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Shaena

Sep 7, 2025 05:11:31 PM

Review Score: 10

Summary: This place is amazing! From airport pick up/drop off, to the amazing facilities and grounds, and the meals! If I ever make it back to Quito, I will definitely stay here again!

See All Reviews

Room Arrangement

Room Info	Facilities
Design Double Room, 1 Bedroom, Ground Floor Room Size: 915 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Bathtub grab bar height (inches) - 18, Yard, Lever door handles, Doorway wheelchair width (inches) - 39, Grab bar - in bathtub, Low desk height (inches) - 30, Private hot tub (indoor), Separate bathtub and shower, No rollaway/extra beds, Hypo-allergenic bedding available, Bed count minimum 2, Private hot tub, Low-height desk, Hand-held showerhead, Sleep Number by Select Comfort mattress, Heating, Location - ground floor, Deep soaking bathtub, Desk, Low counters/sink height (centimeters) - 71, Bathtub grab bar height (centimeters) - 45, Number of bedrooms - 0, Wheelchair-width doorways, Egyptian-cotton sheets, Premium bedding, Cribs/infant beds (surcharge), Lowered locks/deadbolt, Free wired internet, Lowered electrical outlets in bathroom, Low bed height (inches) - 7, Ping - 26, Low-height bed, Garden view, Wardrobe or closet, Height-adjusted amenities, Number of living rooms 0, Free WiFi, Visual fire alarm, Low-height counters/sink, Doorway wheelchair width (centimeters) - 100, Laptop-friendly workspace, Wheelchair accessible, Accessible bathtub, Lowered peephole/view port in door, Low desk height (centimeters) - 75, Low bed height (centimeters) - 19, Square meters - 85, Low counters/sink height (inches) - 28, Square feet - 915, Down comforter, Access via exterior corridors, Bed count maximum 2
Premium Triple Room, 1 Bedroom Room Size: 829 square feet m² 3 Double Beds and Twin Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Yard, Ping - 23, Cribs/infant beds (surcharge), Lowered locks/deadbolt, Free wired internet, Private hot tub (indoor), Bathrobes, Separate bathtub and shower, No rollaway/extra beds, Low-height bed, Square feet - 829, Garden view, Wardrobe or closet, Bed count minimum 3, Private hot tub, Number of living rooms 0, Free WiFi, Low-height counters/sink, Low-height desk, Laptop-friendly workspace, Towels provided, Wheelchair accessible, Square meters - 77, Lowered peephole/view port in door, Location - ground floor, Deep soaking bathtub, Desk, Rainfall showerhead, Bed count maximum 3, Access via exterior corridors
Exclusive Double Room Room Size: 807 square feet m² 1 King Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Low bed height (centimeters) - 30, Yard, Ping - 23, Lowered locks/deadbolt, Free wired internet, Private hot tub (indoor), Low desk height (inches) - 28, Square meters - 75, Doorway wheelchair width (inches) - 30, Low counters/sink height (inches) - 18, Doorway wheelchair width (centimeters) - 75, Separate bathtub and shower, No rollaway/extra beds, Height-adjustable showerhead, Low-height bed, Square feet - 807, Garden view, Wardrobe or closet, Bed count minimum 1, Low counters/sink height (centimeters) - 45, Private hot tub, Number of living rooms 0, Free WiFi, Low-height counters/sink, Low-height desk, Laptop-friendly workspace, Low bed height (inches) - 12, Towels provided, Wheelchair accessible, Free cribs/infant beds, Accessible bathtub, Lowered peephole/view port in door, Heating, Location - ground floor, Deep soaking bathtub, Low desk height (centimeters) - 70, Rainfall showerhead, Bed count maximum 1
Comfort Room Room Size: 646 square feet m² 2 Queen Beds	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Doorway wheelchair width (centimeters) - 147, Wheelchair accessible, Cribs/infant beds (surcharge), Low bed height (inches) - 14, Lowered locks/deadbolt, Lowered peephole/view port in door, Low counters/sink height (inches) - 16, No rollaway/extra beds, Square meters - 60, Ping - 18, Low-height bed, Doorway wheelchair width (inches) - 58, Garden view, Low bed height (centimeters) - 36, Low counters/sink height (centimeters) - 41, Bed count minimum 2, Bed count maximum 2
Junior Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Comfort Twin Room Room Size: 646 square feet m² 2 Queen Beds	General Square feet - 646, Number of bedrooms - 0, Wheelchair-width doorways, Bathtub grab bar height (inches) - 19, Yard, Grab bar - in bathtub, Cribs/infant beds (surcharge), Doorway wheelchair width (centimeters) - 90, Lowered locks/deadbolt, Free wired internet, Low desk height (inches) - 28, Balcony or patio, No rollaway/extra beds, Doorway wheelchair width (inches) - 35, Low-height bed, Garden view, Wardrobe or closet, Low counters/sink height (inches) - 30, Low bed height (centimeters) - 29, Bed count minimum 2, Number of living rooms 0, Free WiFi, Low-height counters/sink, Low-height desk, Low bed height (inches) - 11, Shower only, Laptop-friendly workspace, Towels provided, Wheelchair accessible, Accessible bathtub, Lowered peephole/view port in door, Heating, Location - ground floor, Square meters - 60, Desk, Ping - 18, Low desk height (centimeters) - 72, Access via exterior corridors, Low counters/sink height (centimeters) - 75, Bathtub grab bar height (centimeters) - 47, Bed count maximum 2
Exclusive Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Design Cabin Room Size: 861 square feet m² 3 King Bed and Large Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 24, Square feet - 861, Wheelchair accessible, Cribs/infant beds (surcharge), Separate dining area, Number of bathrooms - 1, Heating, Location - ground floor, No rollaway/extra beds, Square meters - 80, Courtyard view, Bed count maximum 3, Bed count minimum 3
Design Double or Twin Room, Garden View, Ground Floor Room Size: m² 1 Queen Bed 3 Queen Bed and Large Twin Beds	General Hardwood flooring in room, Number of bedrooms - 0, Wheelchair-width doorways, Room and bed type depend on availability check-in, Doorway wheelchair width (inches) - 39, Cribs/infant beds (surcharge), Lowered locks/deadbolt, No rollaway/extra beds, Tile flooring in room, Low-height bed, Garden view, Wardrobe or closet, Balcony, Bed count minimum 1, Number of living rooms 0, Low-height counters/sink, Doorway wheelchair width (centimeters) - 100, Wheelchair accessible, Low bed height (inches) - 14, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Location - ground floor, Low counters/sink height (inches) - 21, Low bed height (centimeters) - 35, Bed count maximum 3, Low counters/sink height (centimeters) - 54
Design Room Room Size: 646 square feet m² 2 Queen Beds	General Square feet - 646, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 60, Ping - 18, Garden view, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Deluxe Single Room Room Size: 538 square feet m² 1 Large Twin Bed	General Low counters/sink height (centimeters) - 57, Number of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (inches) - 39, Extra bed count 1, Lowered locks/deadbolt, Free wired internet, Square meters - 50, Low-height bed, Courtyard view, Bed count minimum 1, Porch or lanai, Number of living rooms 0, Free WiFi, Low-height counters/sink, Low-height desk, Square feet - 538, Doorway wheelchair width (centimeters) - 100, Shower only, Low desk height (inches) - 21, Wheelchair accessible, Low bed height (inches) - 14, Lowered peephole/view port in door, Low desk height (centimeters) - 53, Rollaway/extra beds (free), Ping - 15, No cribs (infant beds), Low bed height (centimeters) - 35, Low counters/sink height (inches) - 22, Bed count maximum 1
Junior Room, 1 Queen Bed Room Size: 753 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bathtub only, Towels provided, Cribs/infant beds (surcharge), Ping - 21, Deep soaking bathtub, No rollaway/extra beds, Square meters - 70, Garden view, Bed count minimum 1, Bed count maximum 1