Is this Cuenca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cuenca hotel?

Check-in time for Cuenca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cuenca hotel have a swimming pool?

Yes, this Cuenca hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cuenca hotel?

Best-rates for the Cuenca hotel starts from $106 per night with includes Transportation/Shuttle, Security/Safety, Toiletries, Internet, TV, Pool, Wheelchair Accessible, Business Services, Wellness Facilities, Child Friendly, Hot Tub, Laundry, Parking, Restaurant, Bar, Breakfast, Kitchen, Accessibility, Balcony/Terrace, Bedding/Linens, Spa, Guest Services, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cuenca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cuenca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cuenca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cuenca hotel?

Based on the information reported by the owner or manager, the Cuenca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cuenca hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Points By Sheraton Cuenca | Hotel in Cuenca

| 9.0 (430 Reviews) | 1 Bathroom

Cuenca Hotel | Four Points By Sheraton Cuenca

Hotel in Cuenca

Hotel connected to the convention center in Cuenca with free parking
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite.
Housekeeping is available on request.
Four Points By Sheraton Cuenca offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Bathtub or shower

Rainfall showerhead

Towels

Private bathroom

Bedroom

Blackout drapes/curtains

Heating (climate-controlled)

Air conditioning (climate-controlled)

Free cribs/infant beds

Bed sheets

Laptop-compatible safe

Phone

Soundproofing

Recycling

Desk

Iron/ironing board

Water-efficient showers only

Guidebooks/recommendations

Energy-saving switches

LED light bulbs

Breakfast

Free local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends

Coffee/tea in common area(s)

1 restaurant

1 bar

24-hour room service

Coffee/tea maker

Free bottled water

Parking

Wheelchair-accessible parking and van parking available

Airport shuttle on request

Free 24-hour roundtrip airport shuttle

Free self parking on site

Accessibility

Low-height electrical outlets in bathroom

Valet for wheelchair-equipped vehicle

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 42

Braille signage

Wheelchair-accessible registration desk

Well-lit path to entrance

Toilet grab bar height (inches): 24

Wheelchair-accessible registration desk height (inches): 44

3 on-site accessible parking spaces

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Stair-free path to entrance

Wheelchair-accessible path to elevator

Height-adjustable showerhead

Wheelchair-accessible van parking

Activities

Sauna

Hot tub

Fitness center

Swimming pool

Steam room

Entertainment

Cable channels

32-inch flat-screen TV

Premium channels

General

Computer station

Meeting rooms

24-hour business center

Banquet hall

Free newspapers in lobby

ATM/banking services

Elevator

English

Spanish

TV in lobby

Double-glazed windows

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Guest Services

Soundproofed rooms

Free cribs/infant beds

Laundry facilities

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for usd 30.0 per day. free cribs (infant beds)!

Payment Policy

Pet fee: usd 30 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

cesar

Jan 7, 2026 12:37:33 AM

Review Score: 10

Summary: great housekeeping food

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 1 Bedroom Room Size: 753 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 753, Visual fire alarm, Doorbell/telephone notification, Number of bedrooms - 1, Lever door handles, Extra bed count 1, Accessible bathtub, Ping - 21, Square meters - 70, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Classic Room, 2 Queen Beds Room Size: 334 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Square feet - 334, Mountain view, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Square meters - 31, Rollaway/extra beds (free), Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2
Classic Room, 1 King Bed Room Size: 334 square feet m² 1 King Bed	General Ping - 9, Number of bedrooms - 0, Doorbell/telephone notification, Lever door handles, Transfer shower, Mountain view, Extra bed count 1, Square meters - 31, Height-adjusted amenities, Bed count minimum 1, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Visual fire alarm, Raised toilet seat, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 334, Accessible bathtub, Portable bathtub seat, Bathroom grab bars, Roll-in shower width (inches) - 38, Roll-in shower, Roll-in shower width (centimeters) - 96, Bed count maximum 1, City view