Is this Hotel Doña Esther pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Doña Esther have a swimming pool?

No, this Hotel Doña Esther does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Doña Esther?

Best-rates for the Hotel Doña Esther starts from $68 per night with includes Balcony/Terrace, Security/Safety, Guest Services, Transportation/Shuttle, Child Friendly, Laundry, Breakfast, Internet, Entertainment, Accessibility, Sports/Activities, Bedding/Linens, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Doña Esther a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Doña Esther wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Doña Esther has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Doña Esther?

Based on the information reported by the owner or manager, the Hotel Doña Esther indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Doña Esther?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Doña Esther | Hotel in Otavalo

Name: Hotel Doña Esther
Address: Otavalo, Imbabura, Ecuador, EC
Price range: Prices for upcoming dates start at $68 per night
Rating: 9.2

| 9.2 (59 Reviews) | 1 Bathroom

Hotel in Otavalo

Hotel with a rooftop terrace, 8-minute walk to Plaza de Ponchos
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Bedding/Linens

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Towels

Private bathroom

Bedroom

Bed sheets

Access via exterior corridors

Breakfast

1 bar

Free cooked-to-order breakfast available daily 7:30 AM–11 AM

1 restaurant

Room service available

Free bottled water

Parking

Airport shuttle on request

Offsite parking within 66 ft (USD 5 per night)

Area shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Onsite motorcycle parking only

Accessibility

Handrails in hallways

Handrails in stairways

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Upper floors accessible by stairs only

Activities

Mountain biking

Horse riding

Mountain climbing

Hot springs

Bike parking

Hiking/biking trails

General

Front-desk safe

Library

Dutch

English

Spanish

Smoke-free property

Guest Services

Laundry facilities

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Nature reserve

Rooftop terrace

Policies

Check-in

Check-in start time: 1:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for usd 12.0 per day. cribs (infant beds) are available for usd 5.0 per night.

Payment Policy

Airport shuttle fee: usd 55 per vehicle (one-way, maximum occupancy 4) nearby parking fee: usd 5 per night (66 ft away) crib (infant bed) fee: usd 5.0 per night rollaway bed fee: usd 12.0 per day credit card charges are subject to a surcharge of 4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Helen

Sep 3, 2025 03:26:54 AM

Review Score: 10

Summary: The staff are so welcoming and friendly, like You are staying with family. The hotel is so well looked after, with so many personal touches and thought, it’s really a gem

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double Room, 1 Double Bed Room Size: 248 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 248, No rollaway/extra beds, Number of bedrooms - 0, Courtyard view, Cribs/infant beds (surcharge), Bed count minimum 1, Square meters - 23, Bed count maximum 1, Ping - 6.97
Family Studio Suite, 1 Bedroom Room Size: 377 square feet m² 2 Double Bed and Twin Bunk Bed	General Number of living rooms 0, Fireplace, Number of bedrooms - 1, Laptop-friendly workspace, Location - top floor, Square feet - 377, Square meters - 35, Mountain view, Cribs/infant beds (surcharge), Ping - 10.59, Deck or patio, No rollaway/extra beds, Bed count maximum 3, Bed count minimum 3
Classic Twin Room, 2 Twin Beds Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 248, Number of bedrooms - 0, Ping - 7, Sofa bed, Cribs/infant beds (surcharge), Square meters - 23, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Family Quadruple Room Room Size: 291 square feet m² 2 Double Bed and Twin Bunk Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Courtyard view, Bed count maximum 3, Cribs/infant beds (surcharge), Bed count minimum 3
Classic Triple Room, 3 Twin Beds Room Size: 323 square feet m² 3 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Sofa bed, Bed count maximum 3, Square feet - 323, Cribs/infant beds (surcharge), Extra bed count 2, Bed count minimum 3