Is this Jaffna Heritage Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Jaffna Heritage Hotel have a swimming pool?

Yes, this Jaffna Heritage Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jaffna Heritage Hotel?

Best-rates for the Jaffna Heritage Hotel starts from $136 per night with includes TV, Business Services, Child Friendly, Internet, Kitchen, Laundry, Parking, View, Sports/Activities, Toiletries, Guest Services, Entertainment, Pool, Ocean View, Fireplace/Heating, Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jaffna Heritage Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jaffna Heritage Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jaffna Heritage Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jaffna Heritage Hotel?

Based on the information reported by the owner or manager, the Jaffna Heritage Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jaffna Heritage Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Jaffna Heritage Hotel | Hotel in Jaffna

| 9.0 (22 Reviews) | 1 Bathroom

Hotel in Jaffna

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, 24-hour room service, and conference space.
Change of towels is available on request.
Jaffna Heritage Hotel offers 10 accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Private bathroom

Free toiletries

Soap

Towels

Hydromassage showerhead

Shampoo

Bidet

Shower

Bedroom

Bed sheets

Egyptian cotton sheets

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Ceiling fan

Guidebooks/recommendations

Safe

Soundproofing

Free newspapers

Iron/ironing board

Slippers

Desk

Laptop-friendly workspace

Individually furnished

Electrical adapters/chargers

Desk chair

Separate sitting area

Phone

Turndown service

Restaurant dining guide

Children's slippers

Local maps

Breakfast

24-hour room service

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 6 for adults and USD 4 for children

1 restaurant

Free minibar (some items)

Coffee/tea maker

Electric kettle

Free bottled water

Dining table

Champagne service

Parking

Airport shuttle at scheduled times, on request

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Low-height counter and sink

This property does not have elevators

In-room accessibility

Activities

Fishing

Boat tours

Mountain biking

Rock climbing

Ecotours

Bike parking

Bicycle tour information

Private picnics

Bicycle rentals

Outdoor pool

Bike storage

Playground

Entertainment

Cable channels

General

24-hour business center

Meeting rooms - 3

Coworking space

Conference center (1000 square feet of space)

Computer station

Library

Lockers available

ATM/banking services

Grocery/convenience store

Free newspapers in lobby

Front-desk safe

English

French

Hindi

Couples dining

Fireplace in lobby

Romance packages available

Smoke-free property

Guest Services

Children's books

Art supplies

Laundry facilities

Children's dinnerware

Children's games

Children's toys

Soundproofed rooms

Grocery/convenience store

Dining table

Beach toys

Highchair

Free cribs/infant beds

Outdoor pool

Playground

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Turndown service

Change of towels (on request)

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Policies

Check-in

Check-in start time: noon; check-in end time: midnight express check-in available

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 6 for adults and usd 4 for children airport shuttle fee: usd 190 per vehicle (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash

Reviews

Helen

Sep 14, 2025 09:54:43 PM

Review Score: 6

Summary: This is not a 4 star hotel. The wooden pool loungers need replacing one had a nail protruding and the other one had rotten pieces. Complimentary breakfast was average. Don't sell breakfast on hotels.com.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double room Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Deluxe Triple Room Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Double or Twin Room Room Size: m² 2 Large Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2