Is this JW Marriott Hotel Medan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Medan?

Check-in time for JW Marriott Hotel Medan starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Medan have a swimming pool?

Yes, this JW Marriott Hotel Medan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Medan?

Best-rates for the JW Marriott Hotel Medan starts from $92 per night with includes Wellness Facilities, Restaurant, Hot Tub, Internet, Wheelchair Accessible, Accessibility, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Kitchen, TV, Parking, Transportation/Shuttle, Security/Safety, Bedding/Linens, Spa, Air Conditioner, Business Services, Bar, Laundry, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Medan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Medan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Medan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Medan?

Based on the information reported by the owner or manager, the JW Marriott Hotel Medan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Medan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Medan | Hotel in Medan

| 9.2 (621 Reviews) | 1 Bathroom

Hotel in Kesawan, Medan

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
JW Marriott Hotel Medan offers 287 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Toilet paper

Towels

Hair dryer

Soap

Free toiletries

Separate bathtub and shower

Shampoo

Bedroom

Air conditioning

Free cribs/infant beds

Premium bedding

Bed sheets

Rollaway/extra beds (surcharge)

Desk

Iron/ironing board

Recycling

Energy-saving switches

Water-efficient showers only

Desk chair

Slippers

LED light bulbs

Laptop-friendly workspace

Safe

Connecting rooms available

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 288000 for adults and IDR 144000 for children

3 restaurants and 1 coffee shop/cafe

24-hour room service

1 bar

Minibar

Coffee/tea maker

Free bottled water

Electric kettle

Parking

Free secured, covered self parking on site

24-hour roundtrip airport shuttle (surcharge)

Free area shuttle

Wheelchair-accessible parking available

Covered valet parking on site (IDR 200000 per day)

Airport shuttle on request

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Area rugs in room

Elevator door width (inches): 31

Wheelchair-accessible fitness center

Lever door handles

Valet for wheelchair-equipped vehicle

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Tile flooring in room

Wheelchair-accessible registration desk

Stair-free path to entrance

Elevator

Wheelchair-accessible parking

Wheelchair-accessible pool

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

1 on-site accessible parking spaces

Wheelchair-accessible business center

Activities

Steam room

Sauna

Children's pool

24-hour health club

Outdoor pool

Hot tub

Full-service spa

Entertainment

Pay movies

Satellite channels

55-inch LED TV

General

Computer station

Meeting rooms

Business center

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

Malay

Indonesian

Chinese (Mandarin)

English

Dutch

At least 80% lighting from LEDs

No plastic drinking straws

Vegetarian dining options

Comprehensive food waste policy

No plastic coffee stirrers

TV in lobby

Rooftop garden

Vegan dining options

Biodegradable drinking straws

Smoke-free property

Biodegradable coffee stirrers

Comprehensive recycling policy

Couples dining

Guest Services

Free cribs/infant beds

Children's pool

Laundry facilities

Outdoor pool

Free area shuttle

Snack bar/deli

Rollaway/extra beds (surcharge)

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Free in-room WiFi has a 10-device limit

Outdoors

Vegetable garden

Spa

Spa open daily

Steam room

Manicures and pedicures

Massage - hot stone

Body scrubs

Body treatments

Aromatherapy

Reflexology

Body wraps

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for idr 484000.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 288000 for adults and idr 144000 for children airport shuttle fee: idr 350000 per vehicle (one-way) covered valet parking fee: idr 200000 per day rollaway bed fee: idr 484000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

David

Aug 20, 2025 09:17:46 AM

Review Score: 10

Summary: convenience and easy to excess to SOGO .

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 13.60, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Panoramic Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view, Number of bathrooms - 1
Junior Suite, 1 King Bed, City View Room Size: 969 square feet m² 1 King Bed	General Executive level room, Dining table, Square feet - 969, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Ping - 27, Square meters - 90, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Presidential Suite, 1 King Bed Room Size: 2153 square feet m² 1 King Bed	General Executive level room, Dining table, Ping - 61, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 2153, Private bathroom, Separate sitting area, Square meters - 200, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 711.7 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Private bathroom, Square feet - 711.7, Number of bedrooms - 1, Square meters - 66.1, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Suite, 1 King Bed Room Size: 1346 square feet m² 1 King Bed	General Executive level room, Dining table, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Ping - 38, Square feet - 1346, Separate sitting area, Square meters - 125, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 1, Square feet - 484, Wheelchair accessible, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Bed count minimum 1, Bed count maximum 1, City view