Is this Medina del Lago pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Medina del Lago have a swimming pool?

Yes, this Medina del Lago has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Medina del Lago?

Best-rates for the Medina del Lago starts from $155 per night with includes Accessibility, Transportation/Shuttle, Sports/Activities, Entertainment, Child Friendly, Parking, Bedding/Linens, Wellness Facilities, Restaurant, Breakfast, Security/Safety, Wheelchair Accessible, Guest Services, Pool, Balcony/Terrace, Business Services, Spa, Toiletries, Internet, Laundry, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Medina del Lago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Medina del Lago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Medina del Lago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Medina del Lago?

Based on the information reported by the owner or manager, the Medina del Lago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Medina del Lago?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Medina del Lago | Hotel in Otavalo

| 9.4 (54 Reviews) | 1 Bathroom

Hotel in Otavalo

Family-friendly hotel with a health club and spa services
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and spa services.
Medina del Lago offers 15 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Otavalo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Rainfall showerhead

Towels

Free toiletries

Bedroom

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Egyptian cotton sheets

Premium bedding

Bed sheets

Safe

Phone

Mobile key entry

Breakfast

Continental breakfast available for a fee daily 8:00 AM–10:00 AM: USD 20 per person

1 restaurant and 1 coffee shop/cafe

Room service available

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Free self parking on site

Area shuttle (surcharge)

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Elevator

Accessible airport shuttle

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair accessible (may have limitations)

Activities

Horse riding

Horse riding/rentals

Playground

Bicycle rentals

Fitness center

Spa services

Arcade/game room

Indoor pool

Archery

Entertainment

32-inch flat-screen TV

Satellite channels

General

Meeting room

Business center

Ballroom

Front-desk safe

Elevator

Spanish

Smoke-free property

Romance packages available

Guest Services

Playground

Indoor pool

Arcade/game room

Laundry facilities

Snack bar/deli

Daily housekeeping

Tour/ticket assistance

Concierge services

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Outdoor entertainment area

Terrace

Spa

Massage - Swedish

Massage - hot stone

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: usd 60

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for continental breakfast: approximately usd 20 per person airport shuttle fee: usd 130 per vehicle (roundtrip, maximum occupancy 4) late check-out fee: usd 60 housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jawwad

Jul 22, 2025 11:04:58 AM

Review Score: 10

Summary: Magnificent panoramic views

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Fireplace, Square meters - 48, Lake view, Number of bathrooms - 1, Bathrobes, Private bathroom, Ping - 15, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
King Suite Room Size: 549 square feet m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Square feet - 549, Lake view, Number of bathrooms - 1, Bathrobes, Square meters - 51, Private bathroom, Ping - 15, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
King Room with Balcony Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Lake view, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1, Free cribs/infant beds
Standard Double Room Room Size: 431 square feet m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Lake view, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
King Room with Lake View Room Size: 248 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 248, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Lake view, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Superior King Suite Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Lake view, Ping - 30, Number of bathrooms - 1, Free cribs/infant beds, Square feet - 1076, Bathrobes, Private bathroom, Bed count minimum 1, Square meters - 100, Bed count maximum 1