Is this New Tristar Beach Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the New Tristar Beach Hotel have a swimming pool?

No, this New Tristar Beach Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in New Tristar Beach Hotel?

Best-rates for the New Tristar Beach Hotel starts from $38 per night with includes Ocean View, Balcony/Terrace, Security/Safety, Bedding/Linens, Breakfast, Child Friendly, Air Conditioner, View, Restaurant, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is New Tristar Beach Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the New Tristar Beach Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the New Tristar Beach Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the New Tristar Beach Hotel?

Based on the information reported by the owner or manager, the New Tristar Beach Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for New Tristar Beach Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the New Tristar Beach Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

New Tristar Beach Hotel | Hotel in Arugam Bay

7.2 (5 Reviews) | 1 Bathroom

Pottuvil Division 2 Hotel | New Tristar Beach Hotel

Hotel in Pottuvil Division 2, Arugam Bay

Beachfront hotel with a coffee shop and a restaurant
When you stay at this beach hotel you can enjoy umbrellas and sun loungers.
New Tristar Beach Hotel offers 20 air-conditioned accommodations with ceiling fans. Bathrooms include showers. Housekeeping is provided daily.

Amenities

Air Conditioner

View

Ocean View

Balcony/Terrace

Security/Safety

Bedding/Linens

Restaurant

Guest Services

Breakfast

Child Friendly

Laundry

Facility Overview

Bathrooms

Private bathroom

Shower

Towels

Bedroom

Bed sheets

Ceiling fan

Air conditioning

Breakfast

Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5 for adults and USD 3.50 for children

1 restaurant and 1 coffee shop/cafe

Parking

No onsite parking available

Accessibility

This property does not have elevators

General

English

Smoke-free property

Communal living room

Beach towels

Guest Services

Laundry facilities

Dry cleaning service

Laundry facilities

Porter/bellhop

Luggage storage

Front desk (limited hours)

Daily housekeeping

Outdoors

Garden

Beach loungers

Beach umbrellas

Beachfront location

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 15

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for usd 9.50 per day.

Payment Policy

Fee for continental breakfast: approximately usd 5 for adults and usd 3.50 for children rollaway bed fee: usd 9.50 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Zoltan

Jul 27, 2025 12:29:32 PM

Review Score: 6

Summary: I did not have a great stay here, because of the hotel and hotels.com. First off, let me say that the hotel and rooms are ok, the breakfast is good, and the location is great (in the middle of the main business area and your back door goes right to the beach). BUT this makes it very difficult for light sleepers, which I am. I thought the beach would have a calming sound, but during high season the waves sound like a thunderstorm right outside your back door. And fishermen are parked right behind the hotel so you will hear them start their engines at 5:00 a.m. Also, there is a restaurant that parties all night on Thursday nights literally next door. Because of this I asked the manager if I could leave two days early for my 7-day stay. He agreed and asked me to have hotels.com connect with him. When I asked hotels.com to connect with him they have the wrong contact information, and the manager apparently can't connect with them either, so they couldn't get a hold of each other. How can you be on the website and not be able to communicate with each other? So I was forced to stay the entire 7 days and barely sleep at all. The manager is very nice but could not help me even though he said he could. But this place is good if you are a deep sleeper.

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Room Arrangement

Room Info	Facilities
Deluxe Double Room, 1 Bedroom Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Beach view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Triple Room Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Beach view, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2