Is this Pentacity Hotel Balikpapan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pentacity Hotel Balikpapan have a swimming pool?

Yes, this Pentacity Hotel Balikpapan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pentacity Hotel Balikpapan?

Best-rates for the Pentacity Hotel Balikpapan starts from $72 per night with includes Breakfast, Bedding/Linens, Wellness Facilities, Bar, Entertainment, Wheelchair Accessible, Sports/Activities, Toiletries, Child Friendly, Kitchen, Laundry, Parking, Balcony/Terrace, Security/Safety, Business Services, Guest Services, Internet, Air Conditioner, Pool, Accessibility, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pentacity Hotel Balikpapan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pentacity Hotel Balikpapan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pentacity Hotel Balikpapan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pentacity Hotel Balikpapan?

Based on the information reported by the owner or manager, the Pentacity Hotel Balikpapan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pentacity Hotel Balikpapan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Pentacity Hotel Balikpapan | Hotel in Balikpapan

| 8.0 (10 Reviews) | 1 Bathroom

Balikpapan Hotel | Pentacity Hotel Balikpapan

Hotel in Balikpapan

Hotel with a water park, steps from E Walk
A water park (surcharge), an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite.
Change of towels is available on request.
Pentacity Hotel Balikpapan offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and espresso makers. Rooms open to balconies. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Toothbrush and toothpaste

Hydromassage showerhead

Hair dryer

Towels

Separate bathtub and shower

Toilet paper

Soap

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Iron/ironing board (on request)

Soundproofing

Window screens

Slippers

Desk

Restaurant dining guide

Electrical adapters/chargers

Access via exterior corridors

Safe

Breakfast

Free buffet breakfast available daily 6:00 AM–10:00 AM

1 bar

Free daily reception

1 restaurant and 1 coffee shop/cafe

Free bottled water

Free minibar (some items)

Coffee/tea maker

Electric kettle

Espresso maker

Parking

24-hour roundtrip airport shuttle (surcharge)

Free secured valet parking on site

Airport shuttle on request

Wheelchair-accessible parking available

Free secured self parking on site

Accessibility

Elevator

Height-adjustable showerhead

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Ceiling hoist

Accessible airport shuttle

Wheelchair-accessible parking

Hand-held showerhead

Low-height electrical outlets in bathroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Phone accessibility kit

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Hot springs

Skiing

Ski area

Outlet shopping

Outdoor pool

Water park access (surcharge)

Shopping mall

Shopping

Entertainment

Premium channels

55-inch Smart TV

Netflix

Streaming services

Digital channels

General

Meeting rooms

Elevator

ATM/banking services

Front-desk safe

Banquet hall

English

Indonesian

Couples dining

Smoke-free property

Romance packages available

Guest Services

Waterslide

Outdoor pool

Laundry facilities

Soundproofed rooms

Change of bedsheets (on request)

Dry cleaning service

Hair salon

Concierge services

Daily housekeeping

Change of towels (on request)

Luggage storage

Wedding services

Laundry facilities

24-hour front desk

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Outdoor furniture

Outdoor entertainment area

Balcony

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 17

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: idr 450000 per vehicle (one-way, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 0810220025239 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sep 24, 2023 08:46:28 AM

Review Score: 4

Summary: Our stay was for 4 nights & overall our stay was good. Night 1 & 2 the centrally controlled balcony light was turned off by 10pm. Night 3 it wasn’t turned off until 3am. Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am. The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel. A staff member brought a specific remote for the tv & adjusted the volume. However when you turned the tv off, it went back to the barely audible setting. Didn’t bother getting to get it changed again, it was too challenging.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Double Room, 2 Bedrooms, Ocean View (Free2Tickets to Marquee on 7pool club) Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Number of bedrooms - 0, Dishwasher, Stovetop, Ping - 20, Free cribs/infant beds, Square meters - 65, Cookware, dishware, and utensils, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1, Coffee grinder
Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club) Room Size: 269 square feet m² 1 Queen Bed 1 Twin Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Ocean view, Bed count maximum 1, Free cribs/infant beds
Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club) Room Size: 269 square feet m² 1 Queen Bed 1 Twin Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Ocean view, Bed count maximum 1, Free cribs/infant beds, Coffee grinder
Royal Suite Room Size: 958 square feet m² 2 King Bed and Twin Bed	General Number of bedrooms - 2, Dishwasher, Room and bed type depend on availability check-in, Stovetop, Square meters - 89, Separate dining area, Bathrobes, Kitchen, No rollaway/extra beds, Ping - 27, Bed count minimum 2, Coffee grinder, Visual fire alarm, Square feet - 958, Pillow menu, Laptop-friendly workspace, Location - top floor, Wheelchair accessible, Number of living rooms 1, Number of bathrooms - 2, Accessible bathtub, Cookware, dishware, and utensils, Private bathroom, Paper towels, No cribs (infant beds), Cleaning supplies, Separate sitting area, Refrigerator, Ocean view, Bed count maximum 2
Family Double Room, 2 Bedrooms, Pool View (Free2Tickets to Marquee on 7pool club) Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Number of bedrooms - 0, Dishwasher, Stovetop, Ping - 20, Free cribs/infant beds, Square meters - 65, Cookware, dishware, and utensils, Pool view, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Coffee grinder
Business Room Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square meters - 60, No cribs (infant beds), Ping - 18, Bed count minimum 1, Bed count maximum 1
Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club) Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Number of bedrooms - 0, Dishwasher, Stovetop, Ping - 20, Free cribs/infant beds, Square meters - 65, Cookware, dishware, and utensils, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Coffee grinder
Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club) Room Size: 269 square feet m² 1 Queen Bed 1 Twin Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Junior Room, 1 Bedroom Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Room Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Dishwasher, Stovetop, Ping - 14, Wheelchair accessible, Square meters - 45, Number of bathrooms - 1, Accessible bathtub, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Paper towels, No cribs (infant beds), Griddle, Wardrobe or closet, Separate sitting area, Refrigerator, Bed count minimum 1, Bed count maximum 1, Coffee grinder