Is this Shangri-La Jakarta pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Jakarta have a swimming pool?

Yes, this Shangri-La Jakarta has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Jakarta?

Best-rates for the Shangri-La Jakarta starts from $131 per night with includes Internet, Kitchen, Laundry, Bar, Toiletries, Spa, Guest Services, Child Friendly, Wheelchair Accessible, Business Services, TV, Accessibility, Bedding/Linens, Breakfast, Air Conditioner, Parking, Balcony/Terrace, Security/Safety, Sports/Activities, Wellness Facilities, Restaurant, Pool, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Jakarta a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Jakarta wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Jakarta is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Jakarta?

Based on the information reported by the owner or manager, the Shangri-La Jakarta indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Jakarta?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Jakarta | Hotel in Jakarta

| 9.4 (685 Reviews) | 1 Bathroom

Hotel in Jakarta

Luxury hotel with 4 restaurants, near Grand Indonesia
Along with 4 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite.
Change of towels is available on request.
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Private bathroom

Free toiletries

Towels

Toothbrush and toothpaste

Bidet

Bedroom

Pillow-top mattress

Rollaway/extra beds (surcharge)

Air conditioning

Pillow menu

Premium bedding

Bed sheets

Down comforter

Free cribs/infant beds

Safe

Slippers

Iron/ironing board

Laptop-friendly workspace

Desk

Soundproofing

Connecting rooms available

Turndown service

Phone

Breakfast

4 restaurants and 1 coffee shop/cafe

3 bars/lounges and 1 poolside bar

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children

24-hour room service

Minibar

Coffee/tea maker

Free bottled water

Parking

Wheelchair-accessible parking available

Valet parking on site (USD 6.75 per stay)

Free self parking on site

Accessibility

Magnifying mirror

Portable hoist available

Accessible shuttle

Elevator

Lever door handles

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

5 stairs to reach property

Braille signage

Hand-held showerhead

Handrails in stairways

Wheelchair-accessible registration desk height (inches): 43

Wheelchair-accessible spa

Wheelchairs available on site

Wheelchair-accessible restaurant

Stairway handrail height (inches): 39

Hospital bed available

Ceiling hoist

Stair-free path to entrance

Wheelchair-accessible business center

Roll-in shower width (inches): 51

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 44

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Visual fire alarm

Assistive listening devices in meeting rooms

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Front entrance ramp

Assistive listening devices available

Wheelchair-accessible pool

Visual doorbell notification

Wheelchair-accessible registration desk

Doorbell and phone notification

Portable shower seat

Roll-in shower

10 on-site accessible parking spaces

Wheelchair-accessible concierge desk

Phone accessibility kit

Wheelchair-accessible fitness center

Activities

Health/beauty spa

Lifeguards on site

Full-service spa

Sauna

Free water park access

Children's pool

Shopping

Tennis

Outdoor pool

Playground

3 outdoor tennis courts

Steam room

24-hour fitness center

Entertainment

Cable channels

49-inch LED TV

General

Meeting rooms - 13

Business center

ATM/banking services

Banquet hall

Elevator

English

Japanese

Indonesian

Chinese (Mandarin)

Designated smoking areas

Guest Services

Free water park access

Soundproofed rooms

Children's pool

Rollaway/extra beds (surcharge)

Children's toys

Snack bar/deli

Outdoor pool

Laundry facilities

Playground

Children's games

Free cribs/infant beds

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

Hair salon

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Lifeguards on site

Terrace

Garden

Pool umbrellas

Pool sun loungers

Spa

Body wraps

Body treatments

Manicures and pedicures

Spa open daily

Body scrubs

Facials

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 26.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 24 to 26 for adults, and usd 12 to 13 for children valet parking fee: usd 6.75 per stay rollaway bed fee: usd 26.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Suwasistiti

Feb 1, 2026 07:56:35 AM

Review Score: 10

Summary: An hotel where service is quite remarkable from all staff and in every outlets of te hotel. The room furniture and decors while in top shape, could use a more modern look for my taste.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Wheelchair-width doorways, Number of bedrooms - 1, Toilet grab bar height (centimeters) - 71, Shower grab bar height (centimeters) - 79, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Square feet - 463, Bathrobes, Shower grab bar height (inches) - 31, Doorway wheelchair width (inches) - 31, Fixed shower seat, Ping - 13.01, Doorway wheelchair width (centimeters) - 78, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 1, Grab bar - in shower, Wheelchair accessible, Bathtub grab bar height (inches) - 43, Accessible bathtub, Square meters - 43, Bathtub grab bar height (centimeters) - 109, Bed count maximum 1, City view, Toilet grab bar height (inches) - 28
Horizon Club, Room, 1 King Bed Room Size: 484 square feet m² 1 King Bed	General Wheelchair-width doorways, Number of bedrooms - 1, Shower grab bar height (centimeters) - 79, Square feet - 484, Grab bar - in bathtub, Extra bed count 1, Square meters - 45, Separate dining area, Bathrobes, Shower grab bar height (inches) - 31, Doorway wheelchair width (inches) - 31, Height-adjustable showerhead, Doorway wheelchair width (centimeters) - 79, Club level room, Ping - 13.60, Height-adjusted amenities, Bed count minimum 1, Grab bar - in shower, Wheelchair accessible, Bathtub grab bar height (inches) - 43, Accessible bathtub, Bathtub grab bar height (centimeters) - 109, iPod docking station, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds Room Size: 463 square feet m² 2 Twin Beds	General Wheelchair-width doorways, Number of bedrooms - 1, Toilet grab bar height (centimeters) - 71, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Square feet - 463, Square meters - 43, Bathrobes, Doorway wheelchair width (inches) - 31, Fixed shower seat, Doorway wheelchair width (centimeters) - 79, Ping - 13.01, Garden view, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 2, City view, Toilet grab bar height (inches) - 28, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 747 square feet m² 1 King Bed	General Number of living rooms 0, Wheelchair-width doorways, Square feet - 747, Number of bedrooms - 1, Square meters - 69, Wheelchair accessible, Extra bed count 1, Ping - 21, Bathrobes, Doorway wheelchair width (inches) - 31, Closed captioned TV, Height-adjustable showerhead, Doorway wheelchair width (centimeters) - 79, Garden view, iPod docking station, Club level room, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
One Bedroom Suite King Room Size: 947 square feet m² 1 King Bed	General Wheelchair-width doorways, Square feet - 947, Number of bedrooms - 1, Separate bedroom, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Square meters - 88, Ping - 26.61, Bathrobes, Doorway wheelchair width (inches) - 31, Closed captioned TV, Height-adjustable showerhead, Doorway wheelchair width (centimeters) - 79, iPod docking station, Separate sitting area, Club level room, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Horizon Club Room, 2 Twin Beds Room Size: 484 square feet m² 2 Twin Beds	General Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 484, Wheelchair accessible, Extra bed count 1, Square meters - 45, Separate dining area, Bathrobes, Doorway wheelchair width (inches) - 31, Closed captioned TV, Doorway wheelchair width (centimeters) - 79, iPod docking station, Club level room, Ping - 13.60, Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2