Is this Heritance Kandalama pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heritance Kandalama?

Check-in time for Heritance Kandalama starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heritance Kandalama have a swimming pool?

Yes, this Heritance Kandalama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heritance Kandalama?

Best-rates for the Heritance Kandalama starts from $170 per night with includes Bar, Toiletries, Guest Services, Air Conditioner, TV, Accessibility, Sports/Activities, Bedding/Linens, Entertainment, Breakfast, Laundry, Pool, Balcony/Terrace, Hot Tub, Internet, Restaurant, Parking, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Spa, Business Services, Child Friendly, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Heritance Kandalama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heritance Kandalama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heritance Kandalama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heritance Kandalama?

Based on the information reported by the owner or manager, the Heritance Kandalama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heritance Kandalama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heritance Kandalama are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Heritance Kandalama | Hotel in Kandalama

| 9.0 (649 Reviews) | 1 Bathroom

Hotel in Kandalama

Luxury hotel with 4 restaurants and a full-service spa
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Rainfall showerhead

Towels

Bidet

Private bathroom

Hair dryer

Toothbrush and toothpaste

Bathrobes

Soap

Shampoo

Free toiletries

Toilet paper

Bedroom

Premium bedding

Ceiling fan

Air conditioning

Bed sheets

Iron/ironing board (on request)

Separate sitting area

Slippers

Soundproofing

Phone

Turndown service

Desk

Safe

Breakfast

1 bar

24-hour room service

4 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children

Free bottled water

Electric kettle

Coffee/tea maker

Minibar

Parking

Free self parking on site

Airport shuttle on request

24-hour pick-up airport shuttle (surcharge)

Free valet parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Hardwood flooring in room

Wheelchair accessible (may have limitations)

Elevator

Activities

Hiking/biking trails

Mountain biking

Outdoor pool

Ecotours

Sauna

Table tennis

Billiards/pool table

Full-service spa

Fitness center

Steam room

Hot tub

Bicycle rentals

Entertainment

Satellite channels

Premium channels

LED TV

General

Meeting room

24-hour business center

Computer station

Free newspapers in lobby

Front-desk safe

Library

Elevator

Banquet hall

French

English

Designated smoking areas

Games

Guest Services

Laundry facilities

Babysitting (surcharge)

Outdoor pool

Soundproofed rooms

Tour/ticket assistance

Luggage storage

Laundry facilities

Dry cleaning service

Porter/bellhop

24-hour front desk

Turndown service

Concierge services

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Pool sun loungers

Balcony

Spa

Body scrubs

Spa open daily

Sauna

Manicures and pedicures

Body treatments

Ayurvedic treatments

Massages

Aromatherapy

Facials

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 15.0 per day.

Payment Policy

Fee for buffet breakfast: approximately usd 20 for adults and usd 10 for children airport shuttle fee: usd 220 per vehicle rollaway bed fee: usd 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Aug 16, 2025 08:00:00 PM

Review Score: 10

Summary: I stayed in Heritance Kandalama for two days. This was the most wonderful experience that I've ever had! Great view of lake and Lion's Rock, incredible taste and kinds of buffet, warm and polite attitude of staff... all of these things made me really relaxed and energetic. Bawa's design and infinity pool are also great. I really recommend you to stay here!

See All Reviews

Room Arrangement

Room Info	Facilities
Suite Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Partial lake view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 18, Square meters - 58, Mountain view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Luxury Panoramic Twin Room Size: 570 square feet m² 2 Twin Beds	General Square meters - 53, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 16, No cribs (infant beds), Square feet - 570, Lake view, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Royal Suite Room Size: 1668 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 1668, Ping - 47, Lake view, Mountain view, Wheelchair accessible, Bed count minimum 1, Square meters - 155, Bed count maximum 1
Deluxe Twin Room Room Size: 388 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Lake view, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Superior King Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Garden view, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds, Ping - 10
Deluxe King with Jaccuzi Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Superior Twin Room Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Location - top floor, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Garden view, Bed count minimum 2, Bed count maximum 2
Panoramic King Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Partial lake view, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Free cribs/infant beds, Ping - 10
Luxury Twin Room Room Size: 388 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Luxury King with Bathtub Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Garden view, Ping - 11, Bathtub or shower, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Luxury Panoramic King Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 16, No cribs (infant beds), Square feet - 570, Lake view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Luxury Suite Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 85, No rollaway/extra beds, Number of bedrooms - 0, Ping - 26, No cribs (infant beds), Square feet - 915, Lake view, Mountain view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Panoramic Twin Room Room Size: 355 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Partial lake view, Number of bedrooms - 0, Location - top floor, Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Free cribs/infant beds, Ping - 10, Bed count minimum 2, Bed count maximum 2